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IT is the Change Agent and not the Order Taker

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Recently there has been renewed pressure on IT to reduce its Operational Cost and at the same time deliver increasing business benefits. Innovation and Business Agility have also become IT’s additional responsibilities in the recent years. Traditional IT has always been looked upon as an Order Taker and many Senior Execs still view IT has […]

Role of Retained IT

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Gartner predicts that by 2015 up to 35% of Enterprise IT expenditure will be managed outside the IT department. This will mean that the role of Retained IT will change in the coming years. There are two major roles that Retained IT can play. Firstly, the recent recession has compelled organisation to reduce wastage and […]